Cookie Policy
This Cookie Policy explains how Dolcie London (“we”, “our”, “us”) uses cookies and similar technologies on www.dolcielondon.com.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve the user experience.
How We Use Cookies
We use cookies to:
- Enable essential website functions
- Remember customer preferences
- Improve website performance
- Analyse website traffic and usage
- Support marketing and advertising activities
Types of Cookies We Use
Essential Cookies
These cookies are required for the website to function properly, including:
- Shopping cart functionality
- Secure checkout
- Account login functionality
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve performance.
Examples may include:
- Google Analytics
- Shopify Analytics
Marketing Cookies
These cookies help us deliver relevant advertisements and measure advertising performance.
Examples may include:
- Meta (Facebook) Pixel
- Google Ads tracking
Managing Cookies
Most web browsers allow you to manage or disable cookies through browser settings.
Disabling cookies may affect certain features and functionality of the website.
Contact Us
Email: info@dolcielondon.co.uk
FAQ
Shipping & Delivery
Free UK, EU & USA delivery for orders over £240
All items are custom made after your order has been placed. Please allow between 7- 21 days for manufacture and delivery during the peak months of the season. Unless specified that the item is in stock and available for immediate dispatch.
Dolcie London is committed to delivering high-quality products and exceptional customer service. If you’re not completely satisfied with your purchase, you may return your item within 14 days of delivery receipt, subject to the following terms and conditions.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can fill in our return portal.
