Return Portal
FAQ
Shipping & Delivery
Free UK, EU & USA delivery for orders over £240
All items are custom made after your order has been placed. Please allow between 7- 21 days for manufacture and delivery during the peak months of the season. Unless specified that the item is in stock and available for immediate dispatch.
Dolcie London is committed to delivering high-quality products and exceptional customer service. If you’re not completely satisfied with your purchase, you may return your item within 14 days of delivery receipt, subject to the following terms and conditions.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can fill in our return portal.